Shipping policy
Shipping Policy
Thank you for shopping with Momentum Industries USA.
We work hard to get every order packed and shipped as quickly as possible while maintaining the quality and attention to detail our products are known for.
Processing Times
Most orders are processed and shipped within 2–5 business days.
During periods of high order volume, product launches, holidays, or sales events, processing times may be slightly longer.
Because many of our products are produced in small batches, occasional delays may occur — but we will always do our best to keep you informed.
Shipping Rates & Delivery Estimates
Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method.
Once your order has shipped, you will receive a tracking number by email.
Please note that delivery estimates provided by shipping carriers are not guaranteed.
Incorrect Addresses
Customers are responsible for providing accurate shipping information at checkout.
Momentum Industries USA is not responsible for packages delayed, lost, or returned due to incorrect or incomplete shipping addresses.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us at team@momentumindustriesusa.com as soon as possible so we can help resolve the issue.
Please include your order number and photos of any shipping damage when applicable.
Tracking Information
Tracking updates are provided directly by the shipping carrier. Please allow time for tracking information to update after your order has been shipped.
Contact
If you have any shipping questions, please contact: